Furniture Delivery Day: What to Check Before You Sign

Before the truck arrives

Clear the path, protect floors, and know where each piece goes. If you ordered white-glove service, confirm what’s included—assembly, debris removal, and placement.

Inspection protocol

Check for scratches, warped doors, stained upholstery, and missing hardware before drivers leave. Photograph issues in daylight. Note damage on the delivery receipt—this paperwork matters.

Sit on sofas, open drawers, and level tables. Minor issues can be fixed; structural problems should be refused when policy allows.